Privacy Policy

Your privacy is important to Stemztech Industries Private Limited (“Stemz”) and so is being transparent about how we collect, use, and share information about you. This policy is intended to help you understand:
What information we collect about you

1. How we use the information we collect
2. How we share information we collect
3. How do we store and secure the information we collect
4. How to access and control your information
5. How do we transfer information we collect internationally
6. Other important privacy information

This privacy policy (“Privacy Policy”) covers the information we collect about you when you use our products or services or our site, www.stemztech.com (the "Site") and our app “Stemztech”.  We and us refers to Stemz and any of its corporate affiliates.

We offer comprehensive range of products and services tailored to the railway industry including high-quality cold rolled forming products (CRFs), top notch railway maintenances services, cryogenic tanks for Liquid Natural Gas (LNG) and Platform Screen Doors (PSDs) s.  By visiting the Website/App or going through the Privacy Policy, as detailed below, you agree to be bound by this Privacy Policy and to the use and disclosure of your personal information in accordance with the Privacy Policy.

This Privacy Policy applies to information acquired from visitors of the website that have visit the Site or have duly filled the enquiry form available on the Site or other websites from where they have been redirected to the Site.

1. Interpretation and Definitions
1. Interpretation

   The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

2. Definitions

   For the purposes of this Privacy Policy:

1. App means the web application named Stemztech.
2. Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
3. Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Stemztech Industries Pvt. Ltd.
4. Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
5. Country refers to India.
6. Device means any device that can access the Site such as a computer, a cellphone or a digital tablet.
7. Personal Data is any information that relates to an identified or identifiable individual.
8. Privacy Policy means this policy.
9. Service refers to the services and the information provided through the App or the Site.
10. Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
11. Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
12. Website or Site refers to the Stemztech website, accessible from www.stemztech.com
13. You means the individual accessing the Site or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
2. Collecting and Using Your Personal Data
1. Types of Data Collected
1. Personal Data

   While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

1. Email address
2. First name and last name
3. Phone number
4. Designation
5. Organization
6. Usage Data
2. Usage Data

   Usage Data is collected automatically when using the Service.
   When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
   We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

3. Tracking Technologies and Cookies

   We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

1. Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.

2. Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

   Cookies can be Persistent or Session Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

   We use both Session and Persistent Cookies for the purposes set out below:

3. Necessary / Essential Cookies

   Type: Session Cookies
   Administered by: Us
   Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

4. Cookies Policy / Notice Acceptance Cookies

   Type: Persistent Cookies
   Administered by: Us
   Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

5. Functionality Cookies

   Type: Persistent Cookies
   Administered by: Us
   Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
   For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

2. Use of Your Personal Data
1. The Company may use Personal Data for the following purposes:
1. To provide and maintain our Services, including to monitor the usage of our Services.
2. To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Services that are available to You as a registered user.
3. To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications, updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
4. To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
5. To manage Your requests: To attend and manage Your requests to Us.
6. For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
7. For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
2. We do not share your information with third parties except as necessary to provide our products, services or as required by law. Your privacy is important to us, and we are committed to keeping your information confidential and secure. We may share Your personal information in the following situations:
1. With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
2. For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
3. With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
4. With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
5. With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.
6. With Your consent: We may disclose Your personal information for any other purpose with Your consent.
3. Retention of Your Personal Data

   The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. To protect the safety and security of our Users on and off our Services, we implement a safety retention window of three months. During this period, account information will be retained although the account will of course not be visible on our Services anymore.

   In practice, we don’t display your Personal Data (following the three-month safety retention window), unless:

1. We must keep it to comply with applicable law;
2. We must keep it to evidence our compliance with applicable law;
   
3. There is an outstanding issue, claim or dispute requiring us to keep the relevant Personal Data until it is resolved; or
   
4. The Personal Data must be kept for our legitimate business interests, such as fraud prevention and enhancing our Users safety and security.
   The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
4. Transfer of Your Personal Data

   Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to and maintained on computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
   Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
   The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

5. Delete Your Personal Data

   You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
   Our Service may give You the ability to delete certain information about You from within the Service.
   You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
   Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

6. Disclosure of Your Personal Data
1. Business Transactions

   If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

2. Law enforcement

   Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

3. Other legal requirements

   The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

1. Comply with a legal obligation
2. Protect and defend the rights or property of the Company
3. Prevent or investigate possible wrongdoing in connection with the Service
4. Protect the personal safety of Users of the Service or the public
5. Protect against legal liability
4. Security of Your Personal Data

   The security of Your Personal Data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

5. Children's Privacy

   Our Services are restricted to users who are 16 years of age or older. We do not knowingly permit users under the age of 16 to use our Services and we do not knowingly collect personal information from anyone under the age of 16. If you suspect that a user is under the age of 16, please use the reporting mechanism available through our Services.

6. Links to Other Websites

   Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, you will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

   We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

7. Changes to this Privacy Policy

   We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

   We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

   You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

   If you have any questions about this Privacy Policy, you can contact us by writing to info@stemztech.com